Key Works and Achievements
Digital Transformation
The percentage of automated electronic services reached 100%, the usage rate of electronic services rose to 84%, and the beneficiary satisfaction rate reached 90%, contributing to an improved service access experience and a deeper relationship with beneficiaries.
Digital Transformation Rate
Percentage of Automated Electronic Services
Government Digital Transformation Measurement
Digital Channels and Technologies Used
Digital Platforms
Applications and Infrastructure Services
Data and Business Intelligence
Digital Integration
The REDF worked on providing advanced digital solutions that create a qualitative leap in operational efficiency through a unified Gateway. This integrated platform brings together advanced tools for control, development, and performance measurement.